FREQUENTLY ASKED QUESTIONS
You bet we are. It’s illegal in Texas to rent inflatables without state inspections and insurance. Unfortunately, there are tons of companies out there that ignore your safety (and the law) and rent inflatable bounce houses without insurance or inspections. If you choose not to rent from All American Fun, please reward one of our competitors for running a legitimate business and choose a company that is insured and inspected.
My insurance agent would strangle me if she knew I let you “do it yourself”. The smallest inflatable bounce houses we have weigh 230 lbs. The larger inflatables weigh close to 1000 lbs. All of our employees are trained on how to transport and setup our moonwalks without damaging the unit, your property or themselves. Please kick back, relax, and let us do the heavy lifting.
The short answer is Usually not. We take the setup and cleaning of our jumps and slides very seriously. Some companies feel they can rent units twice in 1 day by offering 4 hour rentals and maintain quality We feel as though we would be offering our customers a disservice by doing so. Therefore, we only rent our jumps and slides out once a day. This gives us time to make sure our inflatables are inspected, sanitized and properly installed.
We are pretty lucky in Texas and have great bouncing and sliding weather most of the year. However, every once in a while it will rain on the party day. If it is raining at the delivery time, we will not be able to setup. If there is scattered rain in the area, we will be in contact with you to plan our options. If you decide to go ahead with the party as planned, we will deliver and setup (as long as it is not raining when we get there). If you decide to cancel our delivery, we will work with you. We can reschedule or fully refund your deposit because of weather.
We use heavy duty stakes when securing our units. However, the power of the wind is amazing. If the wind starts blowing the tops of the trees around and looks to be gusting 20 mph or more, go ahead and get the kids out and deflate the unit for a while. Please use common sense, our 19 foot slide is more affected by wind than our shorter bounce and slide jumper. Have the supervising adult keep an eye on the stakes and use good judgment when unexpected weather comes up.
We will need a fairly flat, clean area with an outlet within 75 feet of the blower (we have generators for rent if we are too far away from an electrical source). Please clean up any twigs, rocks or doggy doo before we get there. We will not be able to setup in an unsanitary area; having to clean doggy doo off our bouncers makes us very sad. We have posted the area needed for setup in each of the unit descriptions. These are actual minimum areas and we will require at least this amount of space listed for setup.
We will work with you. If you have a scheduling issue, please give us at least 7 days before the scheduled event and we will fully refund your deposit. If Billy wakes up the day before his party with a 103 degree fever (Noooo!!!), we will credit your deposit toward the rescheduled event for 1 year.
Yes it is. Shopping at www.awesomepartyrentals.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at www.awesomepartyrentals.com
-Technology is secure and stable: The software we use in the order compartment of our system (SSL) is the standard for this industry. All of the major browsers support it and promote how well it works at their web sites and in their software. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax.
-All the big guys are using the same software: Companies like Amazon.com, AT&T, Dell Computers, etc. are using the same software. They have millions of customers who safely shop without experiencing credit card fraud. Since we started, we have had thousands of customers order without any credit card fraud at all. You can feel comfortable that the same precautions taken at the big companies are being taken here to ensure your card's safety.
-All the big guys are using the same software: Companies like Amazon.com, AT&T, Dell Computers, etc. are using the same software. They have millions of customers who safely shop without experiencing credit card fraud. Since we started, we have had thousands of customers order without any credit card fraud at all. You can feel comfortable that the same precautions taken at the big companies are being taken here to ensure your card's safety.
That's fine. You are welcome to print your order and fax it to us with your payment information.
Or mail it to us at:
Awesome Party Rentals
PO Box 2318
Tomball, Tx 77377
Remember to include your credit card information, check or money order in the envelope. (Just cut-n-paste this address into your word processor and make a label for your envelope.)
Or call in your order to 832-691-6913
Or mail it to us at:
Awesome Party Rentals
PO Box 2318
Tomball, Tx 77377
Remember to include your credit card information, check or money order in the envelope. (Just cut-n-paste this address into your word processor and make a label for your envelope.)
Or call in your order to 832-691-6913